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| 2. Ensure that all dispatchers at public safety answering points | | are trained on telecommunications devices for the deaf and voice | | carry-over, hearing carry-over and captioned telephone equipment as | | well as any newly developed related equipment; |
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| | | 3. Conduct monthly, unannounced call tests for every public | | safety answering point to test call and equipment capability and | | to report the test results to the E-9-1-1 Council and the | | Department of Labor, Bureau of Rehabilitation Services, Division | | of Deafness; and |
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| | | 4. Ensure that any change to the E-9-1-1 system that requires | | new equipment is compatible with telecommunications devices for | | the deaf and voice carry-over, hearing carry-over and captioned | | telephone equipment. |
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